Being Gold verified is of interest to many of our Clients, which is why Gold membership includes further validation checks using an enhanced prequalification questionnaire that goes beyond PAS 91.
We have already been assessed and achieved accreditation for environmental management, quality management, equal opportunities, modern slavery act adherence and anti-bribery and corruption policies. Some of these policies form part of the Cabinet Office Selection Questionnaire (SQ), which the public sector is expected to comply with.
Millstar decided to meet ISO 9001 as it is designed to help organisations ensure that they meet the needs of customers and other stakeholders, by having a framework in place that helps ensure consistent quality in the provision of goods and/or services. This standard uses a process approach and is based on 7 quality management principles, which include having a strong customer focus, the involvement of top management, and a drive for continual improvement.